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Home Public Liability Insurance How should I notify you of a claim?

How should I notify you of a claim?

In the event you need to make a claim on your Tradesman Saver public liability insurance policy, getting in touch with us promptly ensures we can start processing it right away.

Although we don’t offer online claims submission, notifying us by phone, email or post is straightforward:

By Phone

Call our claims phone line during business hours and provide details over the phone. We’ll register the claim and discuss next steps.

By Email

Send a detailed email to outlining what happened. Include relevant dates, damages, locations and other specifics.

By Post

Write a letter explaining the claim details and post it to our office address. Remember to include your policy reference.

What Details to Include:

To help us assess your claim, aim to provide:

  • Your policy numbers.
  • Date and location of incident
  • Names of injured parties (if applicable)
  • Nature of damages/injuries
  • Photographs of damage (if available)

The more details you can provide, the faster we can review your claim and determine appropriate next steps.

Don’t hesitate to reach out by phone, email or letter when you need to make a claim. We’re ready to start supporting you.

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