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Can I notify Tradesman Saver of a claim online?

Tradesman Saver does not currently offer online claim submission through our online platform. However, notifying us of a public liability claim is still a quick and easy process, and can be done via email or over the phone. Our claims team is ready to assist you via phone and email. Here’s an overview of how to notify Tradesman Saver if you need to make a claim.

How to Notify Us of an Insurance Claim

To notify Tradesman Saver of a new claim:

  • Email – Send the details to claims@tradesmansaver.co.uk. We’ll follow up for any additional information required.
  • Call – Contact our claims phone line during business hours and provide details over the phone.
  • Write – Post a letter explaining the claim to our office address.

Please provide as much relevant information as possible, such as the date/location of the incident, injuries/damages, and any photographs or evidence.

What Happens Next?

Once we receive notice of your claim, here is the process:

  • Your claim will be registered in our system.
  • We’ll undertake an initial assessment and may request further details.
  • One of our claim’s handlers will be in touch to discuss your claim and explain next steps.
  • We’ll work as quickly as possible to review, investigate if necessary, and provide an outcome.

Why Can’t I Make a Claim Online?

We understand online claim submission is convenient. However, currently claims must be submitted offline for these reasons:

  • Claims often require discussion and investigation best handled person-to-person.
  • Claims frequently involve confidential or sensitive details unsuitable for online forms.
  • Claims can be complex with nuances not captured in rigid online forms.
  • Personal communication allows us to expedite urgent claims.

Rest assured, while we don’t offer online claims at this time, our team makes the claims process as seamless as possible. We’re here to help!

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