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Loss of Keys Insurance

Essential insurance for all keyholders

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Excellent 4.7 out of 5

Cleaner Saver’s Keyholders Insurance


Our loss of keys cover includes:

  • £50,000 of cover any one period of insurance
  • Covers the cost of replacing keys, locks or passcards
  • Includes cover for any financial compensation due to denial of access

Loss of keys’ insurance is a crucial component of comprehensive cleaners insurance. It’s designed to protect cleaning professionals from the financial implications of losing or damaging a client’s keys.

At Cleaner Saver, we understand the unique risks faced by cleaners in the UK, and our loss of customer keys’ insurance provides peace of mind and financial protection.  This cover can be added to your policy as part of the quotation process.

Why Do Cleaners Need Loss of Customer Keys’ Insurance?

Cleaners are often entrusted with keys to clients’ homes, offices, or other premises, making trust a key component of their work. While you take every precaution to keep these keys safe, accidents can happen. Whether keys are misplaced, stolen, or damaged, the costs associated with replacing keys and changing locks can quickly add up. Without proper insurance, the cost of replacing keys or changing locks could fall entirely on you.

Not having insurance can also lead to disputes or legal action if a client holds you responsible for security breaches. Cleaner Saver’s policy helps you maintain trust with your clients by ensuring you’re covered for these incidents.

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Why choose Cleaner Saver loss of keys insurance?

Save £££ on your insurance Save on your insurance

Customers are always telling us how much they saved by switching

Trusted for over 40 years Trusted for over 40 years

We’ve been providing insurance to businesses since 1984

Financial Strength Financial Strength

All insurance policies provided by Standard & Poor’s A rated insurers

Defaqto 5 Star rated

Our Tradesman Saver Insurance (Covea) has been independently rated 5 Stars by Defaqto – the highest possible rating, awarded to excellent products with a comprehensive range of features and benefits.

How our loss of keys insurance works

1 Apply online

Complete our simple quote form with basic details about your business.

2 Get quotes

Compare quotes from our panel of insurers & chose any optional covers you may need.

3 You’re insured!

Choose the quote that’s right for you, activate your policy and view your certificates online.

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What Does Our Loss of Customer Keys’ Insurance Cover?

 

Cleaner Saver’s loss of customer keys’ insurance is comprehensive and tailored to the needs of cleaning professionals. Our policy covers:

Cost of Changing Locks

If a client’s office or house keys have been stolen or lost, our insurance covers the expense of changing locks to maintain security and protect the premises.

Expenses for a Locksmith

We cover the cost of hiring a locksmith if necessary for replacement locks, so you can promptly address any security concerns and minimise disruption.

Temporary Key Replacement

Our insurance includes temporary key replacement cover, allowing you to provide clients with continued access while permanent solutions are arranged.

Indemnity Against Claims Made by Your Clients

Our policy also provides indemnity against claims made by your customers unable to access their premises due to lost or stolen keys, protecting you from potential legal and financial repercussions.

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Chosen by over 5000 businesses and counting*

Chosen by over 18761 businesses and counting

Online & Anywhere

We like to keep things simple. Your quote, purchase and documents are all available online, anytime.

Monthly Instalments

Cashflow is important to every business. Spread the cost by paying in easy monthly instalments.

Instant Cover

No need to wait for your documents. Our tradesman cover starts from the date you select.

Added Protection

Public liability, products liability, financial loss, legal expenses and accidental death cover as standard.

* Total number of live policies as of 31/10/2025

What Other Key Insurance Policies Do Cleaners Need?

In addition to loss of customer keys’ insurance, cleaners should consider other essential policies to fully protect their business.

  • Public liability insurance covers any claims made by clients or the public for injury or property damage resulting from your cleaning services.
  • Employers’ liability insurance is a legal requirement if you hire staff, protecting you against claims from employees who may be injured or become ill due to their work.
  • Equipment insurance covers the costs of repairing or replacing vital cleaning tools that may be lost, damaged, or stolen.

Having these comprehensive policies ensures your cleaning business is protected from a wide range of potential risks.

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FAQs

Loss of Keys Insurance FAQs

The cost of this key insurance policy varies depending on several factors, including the type of cleaning services you provide and the level of coverage you need. At Cleaner Saver, we strive to offer competitive rates without compromising on the quality of cover. To get a personalised quote, simply fill out our online form or give us a call.

If you lose a customer’s keys, follow these steps:

  1. Inform your client immediately
  2. If keys were stolen, obtain a crime reference number from the police
  3. Arrange for a locksmith if necessary
  4. Keep all receipts and documentation
  5. File a claim with Cleaner Saver as soon as possible

No, this cover can be added to all Cleaner Saver policies as a low-cost optional extension.  Get a tailored quote online.

While our cover is comprehensive, there are some exclusions. These typically include:

  • Deliberate loss or damage to keys
  • Keys stolen or lost due to negligence
  • Claims made without proper documentation

Always refer to your policy documents for full details of what’s covered and what’s not.

Yes, our loss of customer keys’ insurance covers keys for all types of premises, including offices, homes, and commercial buildings.

Making a claim is hassle-free with Cleaner Saver. Simply contact our claims team, provide the necessary details and documentation, and we’ll guide you through the process step by step.

There may be an excess payable on claims. The exact amount will be specified in your policy documents.

Why Choose Cleaner Saver for Key Protection Cover?

Choosing Cleaner Saver for loss of customer keys insurance means working with a specialist insurer that focuses solely on cleaners’ unique insurance needs. We offer comprehensive cover tailored specifically to UK cleaning professionals, ensuring your business is fully protected. Our competitive rates come with flexible payment options, making it easy to find a plan that fits your budget.

We make the claims process quick and hassle-free, so you can get back to work with minimal disruption. With an emergency helpline and coverage for all types of cleaners, from domestic to commercial, we provide the support you need when it matters most.

Get a Quote and Peace of Mind Today

Don’t let the worry of losing customer keys hold your cleaning business back. Get comprehensive loss of customer keys’ insurance from Cleaner Saver today. Whether you’re cleaning homes or a large office complex, we’ve got you covered.

Get a quote online now or call our friendly team for more information. Remember, when it comes to protecting your cleaning business, Cleaner Saver has the key to your peace of mind!

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